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FAQ

The Ins And Outs of How We Do Commercial Cleaning Business

Residential Cleaning Lethbridge
  • How to book my service?
    Hit on BOOK NOW button, select the date and time and follow the next steps.
  • Do I need to be home when the housekeepers arrive?
    No, you do not. Many of our customers aren’t home when we clean for them. Please be sure to leave accurate instructions so we can access your home and not waste any of your valuable cleaning time. For regular customers, we offer a complimentary lockbox to keep on your property.
  • How do I know how long I need to book?
    Our booking page has detailed descriptions of what service will work best for you. Click here to book now.
  • Is it ok if my pet is home when you clean?
    Yes, absolutely. We are very pet-friendly and look forward to meeting you and your pet!
  • Do I need to provide any cleaning supplies?
    No, you do not need to provide any supplies. We bring all products, equipment, and materials needed to do the job right.
  • Will you use my cleaning supplies if I prefer?
    Yes, please provide instructions and we are happy to use your supplies or equipment.
  • What is your cancellation policy?
    You may cancel up to 24 hours before the start of your appointment without being charged. Appointments canceled less than 24 hours in advance will be charged at full price.
  • Do you cover all Calgary?
    No, we bring our services only on the NW by now. We are going to continue covering the rest of the city in the future.
  • What is commercial cleaning?
    Commercial cleaning refers to the cleaning of commercial or commercial spaces, such as offices, retail stores, warehouses, healthcare facilities, schools, and other commercial buildings. This involves the use of specialized cleaning equipment, chemicals and techniques to maintain a clean, healthy and safe environment for employees, customers and visitors. Commercial cleaning services can include a variety of tasks, such as dusting, vacuuming, sweeping, mopping, sanitizing and disinfecting surfaces, emptying trash cans, cleaning windows, and more. The extent and frequency of commercial cleaning services may vary depending on the size and type of business and the specific cleaning needs of the facility. Commercial cleaning companies generally provide trained and experienced cleaning staff who use specialized cleaning equipment and supplies to provide high quality cleaning services. The goal of commercial cleaning is to ensure that the commercial space remains clean, hygienic and safe for all occupants.
  • What are the benefits of hiring a commercial cleaning service?
    Hiring a commercial cleaning service can provide several benefits to businesses, including: Increased Productivity: A clean and organized workplace can increase employee productivity and motivation. By hiring a commercial cleaning service, businesses can maintain a clean and healthy environment, which can help employees stay focused, reduce stress, and improve their overall well-being. Improved Health and Safety – Commercial cleaning services can help reduce the spread of germs and bacteria, which can lead to a healthier and safer workplace. Professional cleaners use specialized equipment and products to sanitize and disinfect surfaces, which can help reduce the risk of illness and infection. Improved Appearance – A clean and well-maintained workplace can create a positive first impression for customers and visitors. By hiring a commercial cleaning service, businesses can ensure that their facilities look professional and welcoming. Cost Effective: Outsourcing cleaning tasks to a professional cleaning service can be cost effective compared to hiring and training in-house staff, as well as purchasing cleaning equipment and supplies. Custom Cleaning Solutions – Commercial cleaning services can offer custom cleaning solutions tailored to the specific needs of each business. This allows businesses to choose the cleaning services they need, such as regular office cleaning or deep cleaning services, depending on their needs and budget.
  • How much does commercial cleaning cost?
    The cost of commercial cleaning services can vary depending on several factors, such as the size and type of facility, the scope of cleaning services required, and the frequency of cleaning. Here are some common pricing models for commercial cleaning services: Hourly Rates – Some commercial cleaning companies charge by the hour, with rates ranging from $20 to $50 per hour, depending on the type of cleaning required. Fee per square foot: Other companies charge per square foot of installation, with rates ranging from $0.05 to $0.20 per square foot. Flat Rates – Some companies offer flat rates for specific services, like deep cleaning or carpet cleaning, with rates ranging from $150 to $500. It is important to note that these are general pricing guidelines and the actual cost of commercial cleaning services will depend on the specific needs and requirements of each business. Other factors that can affect the cost of commercial cleaning services include the location of the facility, the complexity of the cleaning tasks, and any additional services or equipment required. To get an accurate estimate of the cost of commercial cleaning services for your business, it is best to request a quote from a reputable commercial cleaning company.
  • What services are included in commercial cleaning?
    Commercial cleaning services can include a wide range of cleaning tasks, depending on the specific needs and requirements of each business. Some common services that are typically included in commercial cleaning include: Dusting: Dust surfaces like desks, tables, and shelves to remove dust, dirt, and debris. Vacuum: Vacuum rugs, rugs, and other floor surfaces to remove dirt and debris. Sweep and Mop: Sweep and mop hard floors, such as tile, concrete, or hardwood. Garbage Removal: Empty containers and dispose of waste in a hygienic and safe manner. Restroom Cleaning: Clean and disinfect restrooms, including toilets, sinks, and floors. Kitchen Cleaning: Clean and disinfect kitchens, including countertops, sinks, and appliances. Window cleaning: cleaning windows, mirrors and other glass surfaces. High Dust: Dust hard-to-reach areas such as ceiling fans, light fixtures, and vents. Disinfection: Sterilize and disinfect surfaces to reduce the spread of germs and bacteria. Floor Care - Floor cleaning and maintenance, including stripping and waxing, buffing and polishing. The scope and frequency of commercial cleaning services can vary based on the specific needs of each business. Some businesses may require daily cleaning services, while others may only require weekly or monthly cleaning services. It is important to work with a reputable commercial cleaning company to determine the best cleaning plan for your business.
  • How often should you have your office or business cleaned?
    The frequency of office or business cleaning depends on several factors, including the size and type of facility, the number of employees and customers, and the specific cleaning needs of the business. Here are some general guidelines on how often certain cleaning tasks should be done: Daily Cleaning - Certain cleaning tasks, such as emptying trash cans, cleaning toilets, and disinfecting frequently touched surfaces such as doorknobs and light switches, should be performed daily to maintain a clean and hygienic workspace. Weekly cleaning: Other cleaning tasks, such as vacuuming carpets, mopping hard floors, and dusting surfaces, should be done weekly to keep the workspace clean and free of dirt and debris. Monthly cleaning – Some businesses may require more in-depth cleaning tasks, such as window washing, carpet deep cleaning, and floor polishing, which can be done on a monthly basis. It is important to work with a reputable commercial cleaning company to develop a cleaning program that meets the specific needs and requirements of your business. They can assess the size and type of your facility and make recommendations for a custom cleaning plan that fits your budget and timeline. Regular cleaning and maintenance can help create a clean, healthy and productive workspace for employees and customers.
  • What are the best practices for maintaining a clean and healthy workplace?
    Maintaining a clean and healthy workplace is essential to the well-being and productivity of employees and customers. Here are some of the best practices for maintaining a clean and healthy workplace: Regular Cleaning: Develop a cleaning schedule that includes regular cleaning of frequently touched surfaces, such as doorknobs, light switches, and countertops, as well as daily cleaning of bathrooms and other common areas. Disinfecting surfaces: Use disinfecting cleaners or wipes to regularly clean and disinfect frequently touched surfaces to reduce the spread of germs and bacteria. Proper ventilation – Proper ventilation can help reduce the spread of airborne contaminants, such as dust and allergens, and improve indoor air quality. Make sure HVAC systems are properly maintained and filters are changed regularly. Hand Hygiene: Encourage employees and customers to practice good hand hygiene, such as frequent hand washing with soap and water or using hand sanitizer. Food Safety: Develop and enforce food safety guidelines, including proper food handling and storage, regular cleaning of cooking and food preparation areas, and proper temperature controls. Regular maintenance: Perform regular maintenance on equipment, such as HVAC systems and office equipment, to ensure that they are working properly and are not contributing to poor indoor air quality. Communication – Keep employees informed of cleaning procedures and encourage them to report any maintenance or cleaning issues to management. By implementing these best practices, you can create a clean and healthy workplace that promotes productivity and well-being. It is also important to work with a reputable commercial cleaning company to develop a custom cleaning plan that meets your specific business needs and requirements.
  • How do you choose the right commercial cleaning service for your business?
    Choosing the right commercial cleaning service for your business is an important decision that can affect the overall cleanliness and appearance of your establishment. Here are some tips for choosing the right commercial cleaning service: Assess Your Needs – Before choosing a commercial cleaning service, assess the specific cleaning needs of your facility. Consider the size of your facility, the type of cleaning tasks required, and the frequency of cleaning required. Research Companies: Research commercial cleaning companies in your area and read reviews from past customers. Look for companies with a proven track record of quality service and customer satisfaction. Ask for references - Ask the cleaning company for references from other companies they have worked with. Contact these references to get an idea of ​​their experience with the company and the quality of their work. Check insurance and bonding: Check that the commercial cleaning company has liability insurance and bonding to protect your business in the event of an accident or damage. Request a Site Visit – Invite potential cleaning companies to visit your facility and provide a detailed quote for the necessary cleaning services. It can also give you the opportunity to meet the cleaning team and ask any questions you have. Compare prices - Compare the prices of different cleaning companies to ensure you get a fair price for the services you need. However, it is important to prioritize quality over price, as a less expensive service may not provide the same level of quality or reliability. Contract and communication: Read and review the contract carefully, making sure all the services you need are included and the terms and conditions are fair. Also establish a clear line of communication with the cleaning company to address any concerns or issues that may arise. By following these tips, you can choose the right commercial cleaning service that meets your specific business needs and requirements.
  • What certifications and qualifications should a commercial cleaning company have?
    When selecting a commercial cleaning company, it's important to look for certifications and ratings that demonstrate their professionalism, experience, and commitment to quality service. Here are some certifications and qualifications to look for: Cleaning Industry Management Standard (CIMS): CIMS certification is a comprehensive management and operational standard for the cleaning industry that ensures a high level of quality and consistency in service delivery. Green Seal Certification: Green Seal is an independent organization that certifies products and services that meet rigorous environmental standards. A Green Seal Certified commercial cleaning company demonstrates your commitment to environmentally responsible cleaning practices. Occupational Safety and Health Administration (OSHA) Compliance – A commercial cleaning company must have a thorough understanding of OSHA regulations regarding workplace safety, including the proper handling of cleaning chemicals and the use of personal protective equipment. Insurance and Bond: A reputable commercial cleaning company should carry liability insurance and a bond to protect their business in the event of an accident or damage. Professional associations: Look for a commercial cleaning company that is a member of a professional association, such as the Building Service Contractors International Association (BSCAI) or the Sanitary Supplies Association International (ISSA), which may indicate a commitment to development. Professional and the best in the industry. the practices. By seeking these certifications and ratings, you can choose a commercial cleaning company that is committed to providing high-quality service and meeting industry standards for safety, durability, and professionalism.
  • What is the difference between commercial cleaning and residential cleaning?
    The main difference between commercial cleaning and residential cleaning is the scope of work and the environment to be cleaned. Commercial cleaning involves cleaning commercial or commercial facilities, such as offices, retail stores, schools, hospitals, and other public buildings. Residential cleaning, on the other hand, consists of cleaning private homes, apartments and condominiums. Here are some key differences between commercial cleaning and residential cleaning: Size and Scope - Commercial cleaning often involves larger facilities with more square footage to clean and generally requires a more extensive cleaning regimen than residential cleaning. Equipment and supplies: Commercial cleaning often requires specialized cleaning equipment and supplies to effectively clean large facilities, while residential cleaning can usually be done with household cleaning products. Scheduled – Commercial cleaning is often done after business hours or on weekends to avoid disruption to business operations, while residential cleaning is usually done during the day when the owner is present. Specialty Services - Commercial cleaning companies may offer specialty services, such as carpet cleaning, floor waxing, and pressure washing, which are not typically required in residential cleaning. In general, commercial cleaning aims to provide a clean and healthy environment for employees and customers, while residential cleaning aims to create a clean and comfortable living space for owners.
  • How can I schedule a commercial cleaning service for my business?
    Scheduling a commercial cleaning service for your business is usually a simple process. Here are some general steps to follow: Determine your cleaning needs – Assess the specific cleaning needs of your facility, including the size of the facility, the type of cleaning tasks required, and the frequency of cleaning required. Research Commercial Cleaning Companies: Search for commercial cleaning companies in your area and read reviews from past customers. Look for companies with a proven track record of quality service and customer satisfaction. Request a Site Visit – Invite potential cleaning companies to visit your facility and provide a detailed quote for the cleaning services needed. It can also give you a chance to meet the cleaning crew and ask any questions you have. Choose a Cleaning Company – After reviewing estimates from different companies, choose one that meets your specific cleaning needs and offers a fair price for its services. Schedule Cleaning Services – Once you've chosen a commercial cleaning company, schedule your cleaning services based on the needs of your facility and the availability of the cleaning crew. Establish communication – Establish clear lines of communication with the cleaning company to ensure that any concerns or issues are addressed quickly. Provide access: Provide access to your facility to the cleaning crew, including any necessary keys or access codes. By following these steps, you can plan a commercial cleaning service for your business that meets your specific needs and provides a clean and healthy environment for your employees and customers.

Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

All Credit Cards are accepted through Paypal

Cancellation Policy

You can cancel the booking any time before the booking time

Satisfaction Guarantee

We focus on quality and we put heart into our work, by making sure that even the smallest details get fixed before we depart, giving our dear clients an immaculate space, whether is a commercial or residential property.

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